Refund Policy — Detect AI Video
Refunds for Detect AI Video credit packs.
Last updated: 2026-10-31
Failed Checks
If a check fails, its credits go back to your balance automatically.
Credit Packs
Unused packs can be refunded within 14 days of purchase. Packs that have been partly used can't be refunded, except where the law requires it.
Results
A score you disagree with isn't grounds for a refund, because no detector is always right. Tell us if something looks wrong and we'll take a look.
How to Ask
Email support@detectaivideo.app from your account email with the purchase date.